Refund pulse
See every refund the moment it happens
Refunds are a leading indicator of product, fulfillment, and fraud problems — but they hide across Stripe and Shopify. NexusVybz gives you one refund pulse with the customer and reason attached.
Why a refund pulse matters
A refund spike is often the first sign of a bad batch, a broken discount, or a fraud pattern — caught late, it compounds.
Refunds split across Stripe (payment) and Shopify (order) rarely get looked at together, so trends go unnoticed.
How NexusVybz surfaces it
We aggregate Stripe and Shopify refunds into the money feed, ranked by amount and recency, each linked to its customer.
Ops alerts and suggestions flag abnormal refund activity so you investigate the cause while it still matters.
What you get
Unified refund feed
Stripe + Shopify refunds in one ranked view.
Customer-linked
Every refund tied to a universal customer.
Spike alerts
Ops alerts fire on abnormal refund activity.